Terms of service

2. Terms of Service

Effective Date: May 13, 2025

These Terms of Service ('Terms') govern your use of the Luxara Jewels website and services. By accessing our website or placing an order, you agree to be bound by these Terms. Please read them carefully.

2.1 Eligibility

You must be at least 18 years of age to place an order with Luxara Jewels. By using our services, you represent and warrant that you meet this age requirement and have the legal capacity to enter into a binding agreement.

2.2 Products & Descriptions

• All product images are for illustrative purposes. Actual product colours may vary slightly due to monitor settings and photography.

• We strive to provide accurate descriptions of our jewellery, including metal type, gemstone details, and dimensions.

• Luxara Jewels reserves the right to correct any errors in product descriptions, pricing, or availability at any time.

• Gemstone weights and measurements are approximate.

2.3 Pricing & Payment

• All prices are listed in the currency applicable to your region (USD, GBP, AUD, CAD, INR, or local currency as displayed).

• Prices are subject to change without notice. The price at the time of checkout is the price you will be charged.

• We accept major credit/debit cards, PayPal, and other payment methods as displayed at checkout.

• Customers are responsible for any applicable import duties, customs taxes, or value-added taxes (VAT/GST) in their country.

• All transactions are processed in a secure, encrypted environment.

2.4 Order Acceptance

Placing an order constitutes an offer to purchase. Luxara Jewels reserves the right to accept or decline any order at our discretion. An order is confirmed only when you receive a written order confirmation email from us. We reserve the right to cancel orders in cases of:

• Product unavailability or inventory errors

• Suspected fraudulent activity

• Pricing errors identified after order placement

• Failure to verify customer identity or payment

2.5 Intellectual Property

All content on the Luxara Jewels website, including product photographs, graphics, logos, brand names, text, and design elements, is the exclusive property of Luxara Jewels and is protected by applicable intellectual property laws. You may not reproduce, distribute, or use any content without prior written permission.

2.6 Prohibited Activities

You agree not to:

• Use our website for any unlawful purpose

• Attempt to gain unauthorized access to our systems

• Engage in scraping, data mining, or automated data extraction

• Submit false or misleading information

• Infringe upon the intellectual property rights of Luxara Jewels or any third party

2.7 Limitation of Liability

To the fullest extent permitted by applicable law, Luxara Jewels shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or goodwill, arising out of your use of our products or services. Our total liability for any claim shall not exceed the amount paid by you for the specific product or service giving rise to the claim.

2.8 Disclaimer of Warranties

Our products and services are provided 'as is' without warranties of any kind, express or implied, except as required by applicable consumer protection laws in your jurisdiction (including the Consumer Rights Act 2015 in the UK, the Australian Consumer Law, and applicable US and Canadian consumer protection statutes).

2.9 Governing Law & Dispute Resolution

• These Terms shall be governed by the laws of India, with primary jurisdiction in the courts of [your city], India.

• For customers in the EU/UK/Australia/Canada, applicable mandatory consumer protection laws of your country shall also apply.

• We encourage resolution of disputes through direct communication. Contact us first at support@luxarajewels.com

• If unresolved, disputes may be referred to binding arbitration or the applicable consumer tribunal in your jurisdiction.

2.10 Modifications to Terms

Luxara Jewels reserves the right to update these Terms at any time. Continued use of our website following any changes constitutes your acceptance of the updated Terms. We recommend reviewing this page periodically.